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Model 2960/2996Remote Access Server (RAS)User ManualSales Office: +1 (301) 975-1000Technical Support: +1 (301) 975-1007E-mail: [email protected]:

10Model 2960/2996 RAS User Manual About this guideMouse conventionsThe following conventions are used when describing mouse actions:Are you ready? Al

11Chapter 1 IntroductionChapter contentsModel 2960/2996 Remote Access Server overview ...

Model 2960/2996 Remote Access Server overview 12Model 2960/2996 RAS User Manual 1 • IntroductionModel 2960/2996 Remote Access Server overviewThe Mode

Hardware overview 13Model 2960/2996 RAS User Manual 1 • IntroductionHardware overviewThe Model 2960/2996 RAS is a fully integrated remote access serv

Hardware overview 14Model 2960/2996 RAS User Manual 1 • IntroductionSignalingRobbed-bit, R1, R2, Q.921/Q.931ModemsUp to 48/60 (Model 2960) or 96/120

Hardware overview 15Model 2960/2996 RAS User Manual 1 • IntroductionPhysical dimensionsWeight: 8.94 lbs (20.12 kg)Refer to figure 3 for height, width

Hardware overview 16Model 2960/2996 RAS User Manual 1 • Introduction• SNMP version 1 configuration management• Support for MIB-II (RFC-1213), DS1 MIB

Approvals 17Model 2960/2996 RAS User Manual 1 • Introduction• SYSTEM: Green if the RAS is operating normally.• ETHERNET: Green if link status is nomi

Software overview 18Model 2960/2996 RAS User Manual 1 • IntroductionSoftware overviewThe Patton Model 2960/2996 supports all common remote access ser

19Chapter 2 Hardware installationChapter contentsIntroduction...

Patton Electronics Company, Inc.7622 Rickenbacker DriveGaithersburg, MD 20879 USAtel: +1 (301) 975-1000fax: +1 (301) 869-9293support: +1 (301) 975-1

Introduction 20Model 2960/2996 RAS User Manual 2 • Hardware installationIntroductionThis chapter contains the following procedures for installing the

Cable installation 21Model 2960/2996 RAS User Manual 2 • Hardware installationCable installationThis section describes installing the power, ground,

Cable installation 22Model 2960/2996 RAS User Manual 2 • Hardware installation2. Rotate the power cable retainer clip so it secures the power cable p

Cable installation 23Model 2960/2996 RAS User Manual 2 • Hardware installationConnecting the Ethernet portsThe RAS has a single 10/100 Ethernet inter

Cable installation 24Model 2960/2996 RAS User Manual 2 • Hardware installationConnecting the 10/100Base-T Ethernet port to an Ethernet-capable workst

Completing the hardware installation 25Model 2960/2996 RAS User Manual 2 • Hardware installation1. Refer to figure 12 for the T1/E1/PRI RJ-48C pinout

26Chapter 3 Configuring the RAS for operationChapter contentsIntroduction...

Introduction 27Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationIntroductionThis chapter contains the following procedures for co

Preparing the RAS for configuration 28Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation–8 bits –No Parity – 1 Stop bit –No flow c

Preparing the RAS for configuration 29Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 14. COM propertiesFigure 15. Termin

3ContentsCompliance Information...

Preparing the RAS for configuration 30Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 16. Login window5. Type superuser a

Configuring the RAS with a Web browser 31Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationNoteThe default gateway has not been co

Configuring the RAS with a Web browser 32Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationHome page overviewThe HOME window is di

Configuring the RAS with a Web browser 33Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFrom the Home page, the following actio

Configuring the RAS with a Web browser 34Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationConfiguring simple authenticationThe fo

Configuring the RAS with a Web browser 35Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 22. Authentication Configuration

Configuring the RAS with a Web browser 36Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation3. Add the desired username and passwor

Configuring the RAS with a Web browser 37Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation2. Click on Modify. The Modify Dial-In

Configuring the RAS with a Web browser 38Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 26. Modify Dial-In window, Domai

Configuring the RAS with a Web browser 39Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationConfiguring line settings and signaling

4Model 2960/2996 RAS User Manual Contents Connecting the Ethernet ports ...

Configuring the RAS with a Web browser 40Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationConfiguring the line settings1. Click o

Configuring the RAS with a Web browser 41Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 31. WAN Circuit Configuration wi

Configuring the RAS with a Web browser 42Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationFigure 32. MFR Version 2 Modify window5

Configuring the RAS with a Web browser 43Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationNoteThe information entered into the In

Configuring the RAS with a Web browser 44Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation– dsx1D4 AT&T D4 format DS1– For IS

Saving your configuration 45Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation– For T1 lines with ESF/B8ZS this should be set to l

Saving your configuration 46Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operation4. To import or export a configuration, click on Imp

Completing the installation 47Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationTo save the displayed data as a text file, select

Completing the installation 48Model 2960/2996 RAS User Manual 3 • Configuring the RAS for operationNoteIf the RAS does not respond as described, the

49Chapter 4 Operation and shutdownChapter contentsIntroduction...

5Model 2960/2996 RAS User Manual Contents Installing the replacement RAS ...

Introduction 50Model 2960/2996 RAS User Manual 4 • Operation and shutdownIntroductionThis chapter describes how to start or power-down the RAS. Activ

51Chapter 5 Troubleshooting and maintenanceChapter contentsIntroduction...

Introduction 52Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceIntroductionThis chapter describes troubleshooting and fault analys

Fault analysis 53Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceFault analysisThe following procedures outline steps you should f

Fault analysis 54Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceETHERNET Front panel Green Off• A valid link has not been detecte

Periodic maintenance 55Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenancePeriodic maintenanceOther than using a lint-free cloth to c

Maintenance 56Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceNoteThe parameters that will be exported are the power-up settings a

Maintenance 57Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenance4. To save the displayed data as a text file, select the Save option

Maintenance 58Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceInstalling the replacement RAS1. If you are installing the replaceme

Maintenance 59Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenance3. Set up HyperTerminal™ as follows:– Open a HyperTerminal session.–

6Compliance InformationRadio and TV InterferenceThe Model 2900 Series generates and uses radio frequency energy, and if not installed and used properl

Maintenance 60Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenance– Configure the Settings for Function, arrow and ctrl keys act as to

Maintenance 61Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenance5. Type superuser as the default username and password, then press &

Maintenance 62Model 2960/2996 RAS User Manual 5 • Troubleshooting and maintenanceNoteDo not select Record Current Configuration after importing confi

63Chapter 6 Contacting Patton for assistanceChapter contentsIntroduction...

Introduction 64Model 2960/2996 RAS User Manual 6 • Contacting Patton for assistanceIntroductionThis chapter contains the following information:• “Con

Warranty Service and Returned Merchandise Authorizations (RMAs) 65Model 2960/2996 RAS User Manual 6 • Contacting Patton for assistanceReturn for cred

7Model 2960/2996 RAS User Manual Compliance Informationwork until the problem has been corrected or until you are certain that the Model 2900 Series

8About this guideThis guide describes installing and configuring a Patton Electronics Model 2960/2996 Remote Access Server (RAS). By the time you are

9Model 2960/2996 RAS User Manual About this guidePrecautionsNotes and cautions, which have the following meanings, are used throughout this guide to